Vodafone Data Processing Agreement

Visit us on December 7 at 11:00 Israel time with our webinar for privacy and privacy (in Hebrew) to discuss in detail important developments in Israel and around the world. Participation is free, but is subject to pre-registration. Click HERE for more information and to register. Our privacy policy defines how we and our group companies can collect, use and share your personal data. Here are the latest privacy and cookie policies. From time to time, look back at the latest version. For questions, you can contact us at data.protection@vodafone.com. edpb.europa.eu/news/national-news/2020/aggressive-telemarketing-practices-vodafone-fined-over-12-million-euro_en The IDPA investigation began after receiving a considerable number of complaints from Italian consumers about Vodafone`s sales methods. During the audit, IDPA found that Vodafone`s customer database was seriously flawed, with the company providing the personal data of 4.5 million third-party citizens without their consent. In its response, Vodafone stated that human error was the cause of the problem, but IDPA considered that the lack of security mechanisms and triggers for a company the size of Vodafone was a significant negligence.

(viii) collect and process the personal data of others, unless this applies in accordance with existing data protection legislation; 3.2.2. a partner who has a valid agreement with us (a „partner“), including, but not limited to, a wholesale partner agreement that is fully in force with Vodafone (together the „contract“). If you have any further questions about this privacy policy or how we handle your data, please contact datenschutz@vodafone.com We will do our best to help you, but if you are still not satisfied, you can contact: ix. The Contracts (Rights of Third Parties) Act 1999 does not apply to the agreement between you and us because of these conditions. 3.2.1. a direct commercial customer who has entered into an agreement with us to provide mobile and/or IoT services (a „customer“); the data protection authority also expressed doubts about the purchase of contact lists from external suppliers that had been purchased from Vodafone`s business partners from other companies and transferred to Vodafone without the necessary user approval. As a result, the data protection authority prohibited Vodafone from continuing to process data for marketing or commercial purposes when such data was collected by third parties who did not obtain free, specific and informed consent from users to the disclosure of the data. In addition to the fine, the data protection authority ordered Vodafone to implement systems to demonstrate that the telemarketing processing complied with consent requirements.

Vodafone must also demonstrate that contractual agreements are only activated after telemarketing calls on its own distribution network. In addition, the company must take stricter measures to prevent unauthorized access to the customer database and the company has also been ordered to fully respond to requests from some people with access to certain people. We have technical and organizational measures in place to protect the data collected, especially from unauthorized or accidental or intentional manipulation, loss, destruction or access. Our security measures are constantly being improved in line with technological developments. This decision follows the AP, which has received hundreds of complaints and warnings from users regarding unsolicited calls from Vodafone and/or the company`s distribution network for the promotion of telephone and Internet services.

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